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General FAQs

 

Below are answers to many general frequently asked questions. If the answer to your question isn't listed, please email our knowledgeable Customer Care team using the form on our "Contact Us" page.

  • Who is ACCO Brands?
  • Do you offer software?
  • Where can I submit artwork?
  • Do you honor donation requests?
  • I have a media inquiry. Who can I talk to?
  • How can I be removed from your mailing list?
  • How do I stop receiving emails?
Who is ACCO Brands?

ACCO Brands, the Home of Great Brands Built by Great People, designs, manufactures and markets consumer and end-user products that help people work, learn, play and thrive. Our widely recognized brands include AT-A-GLANCE®, Five Star®, Kensington®, Leitz®, Mead®, PowerA®, Swingline®, Tilibra® and many others.

More information about ACCO Brands Corporation (NYSE: ACCO) can be found at www.accobrands.com.

Do you offer software?

Some of ACCO Brands' widely recognized and trusted brands offer software and/or apps to work in conjunction with specific products. Specific information about the software/apps can be found at the links below.

Kensington Konnect™ - Kensington® Video Conferencing
KensingtonWorks™ - Kensington® Trackballs, Mice, and Presenters
VeriMark™ - Kensington® Biometric Security
DockWorks™ - Kensington® Dock Software
Study App - Five Star®

Where can I submit artwork?

Many of our products, especially decorative items, contain photography and artwork from various artists. We encourage submissions from new sources. Before submitting images for consideration, please send non-returnable samples of your work to be reviewed by our marketing and design team. Non-returnable samples could include tear sheets, promotional pieces, prints and transparencies. Submit non-returnable samples, a brief summary of your experience and a web address for additional images to:

https://www.accoideas.com

We receive and evaluate new artwork every month. Submissions will be evaluated and notified of next steps.

Do you honor donation requests?

We are committed to being a part of communities across the country. If you are seeking a sponsorship or donation for a community event or fundraiser, we recommend you provide your request in writing at least five weeks in advance, using letterhead stationery of the organization for which the donation is being requested. Only written requests will be honored. You can mail or fax your request to the following:

Consumer Affairs Department
PO Box 290001
Dayton, OH 45429-1290
Fax: 937-495-3629

We receive many more requests for support than we can possibly fund. Therefore, some requests may be declined even though they meet the requirements and are indeed worthwhile endeavors.

I have a media inquiry. Who can I talk to?

All media inquiries should be directed to:

ACCO Brands Media Relations
4 Corporate Drive
Lake Zurich, IL 60047

How can I be removed from your mailing list?

Choose one of the options below to be removed from our mailing list:

  • Email us using the form on the "Contact Us" page
  • For registered customers, visit the "Communication Preferences" page under "My Account" and making the appropriate selection

Please understand that your information will be removed from our mailing lists immediately, but due to the nature of the printing schedule, it may take up to 12 weeks before your request is completely processed.

How do I stop receiving emails?

Choose one of the options below to stop receiving emails:

  • Use the link provided in our emails to be unsubscribe from the list
  • Go to "Communication Preferences" under "My Account" and make the appropriate selection
  • Email us using the form on the "Contact Us" page